Description
AWS is hiring a Customer Success Representative to support United States Intelligence Community and enterprise customers with AWS account and billing issues, training, analysis, reporting, alerts, budgets, and complex technical troubleshooting. The role collaborates with Technical Account Managers, Sales, and Solution Architects, drives customer experience improvements, and requires an active TS/SCI security clearance with polygraph, a US Government security clearance for each agency, and an associate's degree or equivalent certification. The position is based in Columbia, Maryland; Arlington, Virginia; Herndon, Virginia; and Seattle, Washington, with hourly pay of 24.90 to 43.55 USD.
