Description
The Monitoring Support Assistant supports daily monitoring of customer systems, identifies system status, records findings, updates data in spreadsheets and databases, prepares monitoring summaries, and assists the customer service team with information, updates, and follow-ups. The role also includes administrative organization and ad hoc supervisor-assigned duties. Applicants should be diploma or degree students in Business Administration, Engineering, or Customer Service, with Excel or Google Sheets proficiency, attention to detail, and the ability to follow procedures.
