Description
The North Rhine Association of Statutory Health Insurance Physicians (KVNO) is hiring an administrative case-processing and scheduling employee for its statutory on-call medical service in Cologne. The role coordinates medical appointments and services under 116117, contacts physicians and transport services, and supports patients during evening, night, and weekend hours. Candidates should be organized, service-oriented, confident by phone, and willing to work rotating shifts; prior experience in scheduling, healthcare, customer service, or a contact center is preferred but not required. The position offers up to 40% home office, TV-L pay, shift allowances, vacation, training, and flexible working models.
