Description
The role supports the operational and analytical activities of Contract Management and Customer Success by maintaining CRM information, tracking contracts, renewals, adjustments, billing, and customer-journey activities, organizing contractual and equipment documents, coordinating with logistics, supporting accounts receivable, monitoring NPS and CSAT surveys, and updating key customer-success and contract-management indicators. The position requires a student currently pursuing an undergraduate degree, preferably in Business Administration, and to be at least in the fifth semester.
