Description
The Admissions Representative at Silver Hill Hospital engages clients with warmth, hospitality, and professionalism to facilitate access to care. This role involves working with an internal team to ensure a seamless, high-quality patient experience, reporting to the Director of Admissions Operations. Key responsibilities include answering calls, processing faxes, providing exceptional customer service, communicating program details and costs, gathering and analyzing patient information for referrals, maintaining knowledge of behavioral health disorders, and accurately recording client information in Salesforce.
