Description
Pearson is hiring an OnVUE Technical Support Coordinator (Advanced Associate) to provide candidate-facing technical support and troubleshooting for certification testing candidates. The role involves live troubleshooting, post-issue research in the Pearson VUE case management system, documentation, customer service, and empathetic communication. It is a full-time position based in Bloomington, Minnesota or Noida, India, with US-based hours and shifts including afternoons, evenings, and weekends. The role pays $22.00 per hour and includes a sign-on bonus for successful candidates.
