Description
The Advanced Associate, Fulfillment and Warehouse Processor supports Pearson Qualification Services by processing modified exam materials for students with visual impairments and other additional needs. The role performs quality checks, manages third-party suppliers, supports temporary staff, liaises with customers and internal and external stakeholders, escalates issues, and provides second-line customer support. It requires GCSE-level or equivalent English and Mathematics or a bachelor's degree, PC and Microsoft Office skills including intermediate Excel, and experience with multi-tasking, time management, and either fresh-graduate status or at least one year of work experience.
