Description
The Advanced Associate, HR Operations manages the contracting, deployment, and allocation of Assessment Associates—examiners, moderators, and verifiers—to assessment areas. The role ensures sufficient staffing meets coverage targets and deadlines, responds to customer queries, maintains records and database systems, supports deployment workforce KPIs, and assists with ad hoc contracting and peak-period workload. It requires strong time-management, multitasking, confidentiality, customer-service, and IT skills, with education-sector experience desirable. The position is a standard 37.5-hour office role Monday through Friday, with occasional weekend flexibility and possible overtime.
