Description
Percepta is hiring a Senior Ford App Specialist in Allen Park, Michigan to guide members through an automotive mobility program, resolve complex inquiries and billing or payment issues, update and monitor application content, troubleshoot systems, and mentor customer-service guides. The role requires a high school diploma, 3–5 years of experience in training, public relations, public affairs, sales, marketing, or customer service, and offers health, dental, vision, life insurance, retirement, paid time off, and other benefits.
