Description
Sectigo is hiring an Advanced Technical Support Engineer to handle escalated customer technical issues, research and troubleshoot problems, resolve issues through phone, email, or chat, and manage issue resolution through to closure. The role is full-time and in-office in Chennai, reporting to the Manager, Technical Support, and offers targeted compensation of INR 9,00,000 to INR 11,00,000. It requires at least three years of technical support or help-desk experience, strong SSL/TLS and certificate lifecycle knowledge, familiarity with ticketing systems, and knowledge of Linux, Windows, networking, Active Directory, and information security products.
