Description
The AfterMarket Services Representative manages inbound and outbound customer calls, order queues, parts recommendations, quotes, order processing, shipments, and Return Merchandise Authorization (RMA) processes. The role also supports equipment configuration and testing, loaner/swap equipment, Salesforce documentation, cross-functional order support, and complex customer-service escalations. It is a full-time remote position requiring a high school education, MS Office proficiency, customer-support experience, and a 10 a.m.–7 p.m. Monday-through-Friday schedule with rotating Saturdays; compensation is $22.00 to $24.00 per hour.
