Description
The role rehabilitates customers with delinquency problems through telephone collections, analyzing their ability and intention to pay and recommending appropriate solutions to reduce credit losses. The position requires full-time availability Monday through Saturday on an afternoon shift, along with call-center and customer-service experience, collections experience preferred, Microsoft Office knowledge, and strong communication, negotiation, and analytical skills. It also involves maintaining regulatory and internal control standards, protecting confidential information, and contributing to team objectives.
