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Agent - Customer Relations Center (Temporary) at rcgt

Language
Location
Montreal, Quebec
Type
Full-time, Other
Level
entry
Posted

Description

The Customer Relations Center Agent will answer client calls and emails, identify needs, provide claim-status and application-document information, guide clients through the claims process, conduct research, and validate information. The temporary role ends April 30, 2027, is 37.5 hours per week, and is on-site at Proactio's Montreal office. Candidates need at least one year of relevant customer service experience, French proficiency, organizational skills, empathy, and knowledge of Microsoft Office and specialized software.

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