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Agent Experience Coordinator at urbancompass

Department: Agent Operations

Compensation

$29 – $30/hr

Location
New York, New York
Type
Full-time
Level
entry
Posted

Description

Compass is hiring an Agent Experience Coordinator to serve as the first point of contact for customers at its 100% on-site New York City headquarters office. The role oversees office operations, manages a small portfolio of customers, supports adoption of Compass technology, assists with onboarding, provides basic marketing support, troubleshoots technology and hardware issues, and handles administrative tasks. Candidates should have 1–2 years of experience in customer service, office management, hospitality, or operations; real estate and enterprise technology experience are preferred. The position pays $28.85–$29.81 per hour and includes medical, dental, vision, retirement, leave, and other benefits.

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