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Agent Experience Manager at urbancompass

Department: Agent Operations

Compensation

$28 – $31/hr

Location
Sandwich, Massachusetts · Falmouth, Massachusetts
Type
Full-time
Level
mid
Posted

Description

Compass is hiring an Agent Experience Manager to provide first-line customer and office support for residential real estate agents at its Falmouth and Sandwich offices. The role handles customer questions and issues, marketing support, technology troubleshooting, office operations, event setup, administrative assistance, agent onboarding coordination, and technology adoption. It requires 2–3 years of customer service, hospitality, or operations experience, reliable transportation between the two offices, strong communication and problem-solving skills, and the ability to work during standard operating hours. The position pays $27.78–$30.87 per hour and includes medical, dental, vision, retirement, leave, and other benefits.

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