Description
The Front Desk Agent provides the first point of contact for hotel guests, handling bookings, check-in and check-out, payments, guest requests, local information, and incident reporting. The role requires communication, problem-solving, local-language fluency, basic computer and mathematical skills, flexibility for night, weekend, and holiday shifts, and the ability to lift objects up to 50 pounds. A high school diploma or qualification is required, while a college or university degree is a bonus.
