Summary from listing
New York Life is hiring a Service Representative to support its field-service and general-office operations. The role focuses on onboarding new insurance agents, managing contracting and background-check processes, reviewing onboarding paperwork, updating candidate status, processing system integrations, and providing administrative support to the Managing Partner. The position follows a 4/1 schedule with four office days and one remote day, and requires customer service or office administration experience, strong communication, data-entry accuracy, Microsoft 365 proficiency, and a compliance-first mindset. Preferred qualifications include an associate or bachelor’s degree and experience in insurance, financial services, licensing, contracting, or new-agent onboarding. The role offers a full-time base salary, overtime eligibility, a target bonus, and benefits including health care, paid vacation, a 401K match, pension, tuition assistance, and flexible spending accounts.
