Description
Decagon is hiring an Agent Strategy Manager to partner with enterprise customers, guide deployments from scoping through adoption, advise on customer outcomes, and collaborate with Product and Engineering to shape technology based on customer needs. The role requires at least four years of customer-facing experience in a technical B2B SaaS role, experience managing large customers and multi-stakeholder projects, strong communication and technical acumen, and familiarity with agentic AI deployments, customer support, and high-growth startup environments. The position offers $160,000–$220,000 in on-target earnings plus equity and medical, dental, and vision benefits.
