Description
Intuit is hiring a strategic, AI-fluent leader to define and scale an AI-enabled customer onboarding and service model for its mid-market QuickBooks Advanced and Intuit Enterprise Suite businesses. The role partners across Product, AI/ML, Service Design, Service Delivery, Sales, Analytics, and executive leadership to determine where AI should lead versus augment human experts, shape the product and service roadmap, run rapid experiments, and quantify business impact on cost-to-serve, retention, time-to-value, and adoption. The position requires strong systems thinking, storytelling, quantitative analysis, and experience launching customer experience or AI-enabled offerings with measurable business results.
