Description
Cobre is hiring an AI Engineer to build and operate a multichannel customer-support agent that resolves client questions about integrations, APIs, transactions, and webhooks, escalates unresolved cases to specialists, and maintains data isolation across tenants. The role owns the decision engine, event-driven pipelines, idempotency, retries, domain models, testing, monitoring, and integrations with Cobre’s documentation, API, Snowflake, and Salesforce. It requires 5+ years of production backend experience, distributed-systems and cloud-native AWS expertise, strong testing and architectural judgment, and familiarity with LLM-backed features; Go and Python are relevant, with Spanish and English fluency required.
