AI-First Account Manager at Storm Ideas

Compensation

CA$65,000 – CA$80,000/yr

Setup: Remote
Type: Full-time
Level: not_specified

Description

Storm Ideas is seeking an experienced AI-First Account Manager to lead client operations for their Creative Operations and Systems/Process Design services. This fully remote role involves managing client relationships, ensuring clear communication, and utilizing AI tools to streamline account management processes. The ideal candidate will possess strong client-facing skills, structured thinking abilities, and a genuine interest in mastering AI-driven account management.

Required Skills

Account Management
Stakeholder Communication
Client Relationships
AI Tools
Workflow Optimization
Collaboration Tools
Structured Thinking
Written and Spoken English
System Literacy

Additional Information

Required Previous Experiences: Demonstrable experience owning client relationships, stakeholder communication, account delivery, or complex operational conversations.
Preferred Qualifications: Strong written and spoken English. You can make a messy situation feel clear, calm, and practical.
High agency. You do not wait for every next step to be handed to you, but you know when to escalate early.
Structured thinking. You can break ambiguous work into users, inputs, outputs, owners, statuses, risks, decisions, and definitions of done.
A serious interest in becoming an expert at AI-enabled account management. You should already be using AI in real work and be hungry to get much better at it: tools, prompts, workflows, context packs, summaries, QA checks, and repeatable operating patterns.
Strong client presence. You are warm, confident, curious, responsive, and naturally good at making clients feel understood. People should like working with you, not just tolerate you because you are organised.
Comfortable working around workflow and collaboration tools such as Airtable, Monday.com, Notion, Asana, spreadsheets, Slack, Teams, or similar systems.
Enough systems/process literacy to understand what is being built, why it matters, where the risks are, and how to explain it to non-technical stakeholders.