AI Operations Manager at Storyteller

Compensation

£32,500/yr

Setup: Remote
Location: Edinburgh, Scotland
Type: Full-time
Posted: Jul 8, 2026

Description

Storyteller is seeking an experienced AI Operations Manager to lead the operational quality, reliability, and effectiveness of their AI tooling. This role involves configuring, monitoring, and improving AI tooling to ensure dependability and continuous improvement within a fast-paced SaaS business. The ideal candidate will have demonstrable experience in managing technical platforms, particularly those involving AI, and possess strong technical judgment and decision-making abilities.

Required Skills

Technical Platforms
AI Tools
Automation Platforms
LLM-Based Tools
AI-Enabled Workflows
Operational Ownership
Technical Judgment
Platform Configuration
Workflows
Permissions
Integrations
APIs
Dependencies
Prioritization Skills
Operational Improvement
Communication Skills
Interest in AI Tools
Judgment Skills
Discipline and Execution

Additional Information

Preferred Qualifications: Demonstrable experience managing or improving technical platforms, ideally including AI tools, automation platforms, LLM-based tools, or AI-enabled workflows.
High agency and strong ownership of operational outcomes.
Strong technical judgment, especially around AI tools, platform configuration, workflows, permissions, integrations, APIs, and dependencies.
Comfort making decisions in fast-moving, ambiguous environments.
The ability to prioritize trade-offs across a technical tooling stack and act decisively.
A track record of driving operational improvements through to completion, not just identifying or proposing them.
Clear, direct communication and the confidence to uphold standards.
Genuine interest in AI tools and a strong instinct for how quickly the AI tooling environment is changing.
Good judgment about when to act independently, when to ask for input, and how to translate between user needs and platform realities.
Energy, discipline, and follow-through to operate at pace without letting important details drift.