Description
Kernel is hiring an AI Ops Engineer for its product team to build and maintain practical AI-powered workflows that reduce manual work across customer support, product evaluation, documentation, and sales demonstrations. The role focuses on automating technical support, converting user feedback into test cases, keeping documentation current, and building demo tools, while also maintaining production systems. It is a hands-on, project-based role reporting to the co-founder, requiring experience building tools, automations, or AI workflows, with a typical 2–5 years of experience. The position is based in the central London office, with four to five days per week in the office and two weeks of work-from-anywhere.
