Description
The AI Outcome Customer Engineer will serve as an enterprise architect, technical debugger, and engineering liaison for strategic accounts, bridging pre-sales technical evaluation and post-sales delivery. The role leads enterprise-grade AI solution design, integrates models, agents, connectors, identity systems, and compliance boundaries, troubleshoots complex implementation and product issues, and translates customer feedback into product and engineering work. It requires a bachelor's degree or equivalent practical experience, seven years of technical troubleshooting experience, and fluency in English and Japanese.
