Description
The AI Outcome Customer Engineer, Forward Deployed Engineering (FDE), serves as an enterprise architect, technical debugger, and engineering liaison for enterprise AI solutions. The role partners with Account and Customer Engineer teams during technical evaluations, leads technical design and delivery strategy, integrates models, agents, connectors, identity systems, and compliance boundaries, diagnoses complex implementation and product issues, and translates field feedback into engineering requests. The position requires a bachelor’s degree or equivalent practical experience, seven years of technical troubleshooting experience, and experience with technical delivery, code debugging, enterprise integrations, cloud infrastructure, AI/ML deployments, and system design.
