Wonderschool is hiring an AI Product Support Lead to handle Zendesk tickets and phone support, own support SLAs and CSAT/NPS, build and operate AI-powered support workflows with Lorikeet, OpenClaw, and Hermes, convert recurring issues into product requirements, and lead a team of two. The role reports directly to the CEO, requires strong systems-building and customer-facing skills, and is based in person in San Francisco five to six days per week.
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