Description
7AI is hiring an AI Solutions Engineer to serve as the primary business and technical partner for customers, owning the post-sale customer lifecycle from onboarding through adoption, value realization, and expansion readiness. The role partners with Product, Engineering, and Sales; manages customer environments, workflows, integrations, APIs, and platform performance; drives adoption and customer success; and provides technical guidance, education, and feedback to improve the platform. Candidates need at least five years of experience in technical account management, consulting, customer success, solutions engineering, implementation, or a similar customer-facing role, along with enterprise or strategic customer experience in cybersecurity, AI, or complex technology environments.
