AI Solutions Manager at Arize AI

Compensation

$140,000 – $175,000/yr

Setup: Remote, Hybrid
Location: Milton, New York
Type: Full-time
Posted: Jun 15, 2026

Description

Arize AI is seeking an AI Solutions Manager to join their team. This role involves partnering with AI/ML teams to drive adoption, shape product use cases, and ensure customer success in leveraging AI. The manager will work with clients to improve AI deployment, focusing on measurable business outcomes. Responsibilities include relationship-building, conducting discovery sessions, collaborating with technical teams, running workshops, monitoring product usage, identifying upsell opportunities, and advocating for customer needs.

Required Skills

Customer Success Management
Organizational Skills
Communication Skills
Technical Products
Customer-Focused Mindset

Additional Information

Required Previous Experiences: 3+ years of experience as a Customer Success Manager in SaaS.
Preferred Qualifications: Familiarity with AI/ML workflows or GenAI technologies.

About Arize AI

Arize AI

AI observability and evaluation

Its tools help AI teams understand agent behavior, measure quality, monitor production performance, and improve prompts, models, and workflows. Developers use Phoenix, an open-source platform, to trace AI applications, run evaluations, investigate failures, and improve quality; Arize AX is a managed AI engineering platform for production AI systems.

Open roles: 15
New in 30 days: 2

Who they serve

Arize AI serves developers through Phoenix, which they can run locally or self-host. Arize AI has named customers including Booking.com, Tripadvisor, and PagerDuty.

Customers and case studies

See customers and case studies