Summary from listing
Trayd is hiring an AI Support Specialist in New York City to serve as the first point of contact for customers, triage and resolve support issues, verify AI-drafted responses, create help content, and partner with product and engineering to fix recurring problems. The role also involves tuning AI support agents and using AI coding tools to ship small product improvements. It is an in-person, five-day-per-week position for someone with 0–2 years of experience or who is a recent graduate, with a base salary of $70,000–$85,000 and Series A equity.
