Description
Broccoli is hiring an AI Tech Support to help customers adopt and operate its AI customer-support platform. The role resolves product, workflow, and technical issues; troubleshoots using logs, SQL, and debugging workflows; investigates AI agents, call flows, messaging, booking workflows, and platform integrations; partners with Engineering and Product; and improves support processes. It is a hybrid position in Lehi, Utah, with Tuesdays in the office, and runs from 5:00 AM to 2:00 PM MT.
