Description
Valtech is hiring an Akeneo Support Engineer for a rotational L2 support team responsible for hands-on troubleshooting of Akeneo PIM and Salesforce B2C Commerce issues, including data contribution, catalog synchronization, storefront reflection, API and middleware troubleshooting, root-cause analysis, incident resolution, client communication, war-room support, and knowledge-base documentation. The role requires 5+ years of IT/technical support experience, hands-on experience with both Akeneo PIM and Salesforce B2C Commerce, and willingness to work 24/7 rotational shifts. It is a full-time position based in Bengaluru, Pune, Ahmedabad, or Gurugram, India, with remote and hybrid work options depending on the country.
