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Amazon Connect Architect at Miratech

Department: EngineeringSeniority in posting: senior

Setup
Remote
Location
Jefferson Township, Illinois
Type
Full-time
Level
senior
Posted

Description

Miratech is hiring an AWS Architect to design, develop, and optimize scalable and secure digital contact center solutions using Amazon Connect and modern GenAI technologies. The role covers end-to-end AWS architecture, custom chat widgets and agent desktops, event-driven cloud systems, GenAI and LLM integrations, IAM and security controls, CRM and enterprise-system integrations, streaming APIs, and leadership of cross-functional engineering, DevOps, and product teams. Candidates need at least 8 years of AWS architecture and cloud solution development experience, with expertise across Amazon Connect, Lambda, API Gateway, Bedrock, SageMaker, and related services.

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