Description
The Application Support Engineer will troubleshoot and resolve issues across critical business systems, collaborate with teams to improve support processes, document technical issues and resolutions, and contribute to system performance analysis. The role requires Amazon Connect proficiency, cloud-based communication-system knowledge, software troubleshooting experience, familiarity with monitoring and performance tools, and at least 3 years of Amazon Connect experience. It is based at the Bengaluru office and requires 15 years of full-time education.
