Description
Miratech is hiring an Amazon Connect Support Engineer to support and maintain AWS-based CCaaS and contact center environments. The role focuses on proactive monitoring, observability, troubleshooting, root-cause analysis, and production issue resolution using Splunk, Zabbix, CloudWatch, Lambda, Amazon Connect, and related AWS services. Candidates need at least four years of IT experience, strong CCaaS exposure, hands-on monitoring-tool experience, practical AWS experience, and scripting experience. The position offers remote work and includes health insurance, language courses, and a relocation program.
