Description
The role is responsible for attending to and supporting internal customers and suppliers, analyzing and resolving requests according to established business processes and rules. It involves registering, tracking, and resolving requests while ensuring quality, deadlines, and accurate guidance, and contributes to process improvement, reduced rework, and operational performance. The position requires an analytical profile, customer-experience focus, collaboration, critical judgment, and adherence to processes. Benefits include profit-sharing, flexible meal or food benefits, medical and dental assistance, and additional employee programs.
