Description
Rentokil Terminix is hiring a Customer Service Executive (Analyst) in eClerx Manila as a replacement hire. The role handles live and non-live customer enquiries and complaints, manages appointments and CRM updates, processes quotes and reactive work orders, troubleshoots service issues, escalates when needed, identifies upsell opportunities, and supports internal sales. The position requires at least two years of solution-selling experience, preferably in telephone-based support or call centre environments, along with Microsoft Office, basic OH&S, and customer service ability; tertiary qualifications in Business or Administration or an HSC equivalent are preferred. The workplace is hybrid.
