The role manages end-to-end insurance operations, including cash application, cash-in-suspense, cash reconciliation, mailbox management, billing enquiries, client interactions, SLA performance, escalations, reporting, root-cause analysis, process improvements, SOP updates, and team coaching. It requires knowledge of insurance finance and accounting, the ability to manage and coach a team, and a bachelor's or master's degree in accounting, commerce, or finance.
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data and AINew York, NY, US60000
EXL helps organizations transform workflows and drive business outcomes, providing trusted data foundations, enterprise AI, agentic deployment and AI-powered operations. Its offerings include AI-ready data foundations, AI services from strategy to deployment and adoption, AI-led operations, and industry-specific AI-powered solutions.
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