Summary from listing
The Customer Analyst will analyse customer, research, Voice of Customer, and market data to produce reporting and actionable insights across online and in-store channels. The role partners with Data, AI, and BI teams to automate reporting, identifies customer segments and growth opportunities, and supports business decisions for merchandising, stores, and other stakeholders. It requires 1–3 years of analytics or customer-insights experience, strong SQL and business intelligence skills, experience with retail or customer datasets, and strong data-wrangling abilities. The position offers flexible hybrid working and other employee benefits.
