Description
The Analyst, Franchise Services role supports Mastercard B2B customers with payment-processing compliance, customer onboarding, registration, card design, variance requests, and ad hoc requests. The analyst will maintain data quality and customer governance standards, improve processes, support customer training, partner with internal stakeholders, deliver reporting and insights, and meet service-level requirements. The role requires strong problem-solving, communication, accuracy, process-improvement, and customer-service skills, along with basic SQL and Visual Basic knowledge and strong Excel proficiency. It is based in O'Fallon, Missouri, with a base salary of $68,000–$112,000 USD and potential annual bonus or commissions.
