Description
The Infrastructure Support Analyst provides technical support for infrastructure services, participates in infrastructure projects, monitors and troubleshoots infrastructure systems, helps resolve infrastructure challenges, maintains incident documentation, and develops technical skills. The role requires a relevant bachelor's degree or equivalent education and experience, typically at least two years of relevant work experience, infrastructure technology analysis experience, data analysis and problem-solving proficiencies, and willingness to work onsite five times per week. Advanced degrees and relevant certifications are preferred.
