Description
Amazon is hiring a Network Strategy Performance Analyst to own analytics for its global customer service network. The role models contact allocation, site investment, capacity, and network-scenario options across more than 100 sites in more than 40 countries, supports multi-year planning and resource allocation, and partners with Operations, Products, Finance, and Service Delivery. Responsibilities include translating ambiguous network questions into structured analysis, applying AI tools, building self-service analytics, automating data processes, and presenting insights to leadership. The position requires at least three years of program or project management, cross-functional, process-improvement, and supply chain experience, along with a bachelor's degree and advanced Excel and SQL skills. The Seattle, Washington location offers a base salary of 85,800 to 128,600 USD annually.
