Description
Revantage is hiring an Analyst, Service Desk Technician to provide enterprise IT support for local and remote users. The role handles incident resolution, workstation and mobile-device deployment, hardware and software troubleshooting, network and printer configuration, ServiceNow ticket management, endpoint and asset management, vulnerability remediation, and user access lifecycle support across multiple environments. The position requires a bachelor’s degree in Information Systems or equivalent experience, 0–3 years of IT support experience, and knowledge of Microsoft and endpoint technologies. It offers a hybrid work policy, a base salary of $70,000–$93,000 annually, discretionary bonus eligibility, and benefits including health insurance, retirement savings, paid holidays, and paid time off.
