Description
Domestic & General is hiring a permanent Analytics Manager for its US Growth & Strategic Analytics team. The role owns the customer performance framework, metrics, reporting, dashboards, and decision-support analysis across the customer journey, partnering with revenue, customer excellence, operations, technology, and data science leaders. It requires customer analytics, commercial analytics, BI, or decision-science experience; advanced SQL and Python or R; Power BI or data-visualization expertise; KPI-framework experience; stakeholder-influencing skills; and experience in customer operations, contact centres, or customer experience environments. The position offers US-based flexible location with hybrid or remote options.
