Description
The role leads End User Services across the Asia-Pacific region, translating global strategy into a regional roadmap and establishing governance, operating models, performance management, workforce planning, and service standards. It partners with global and regional technology, security, real estate, product, engineering, and business stakeholders to deliver workplace transformation, endpoint lifecycle, security, compliance, and real-estate initiatives, while managing risks, investments, and cross-team escalations. The position requires significant experience leading customer-facing End User Services or workplace technology functions across multiple countries, along with knowledge of Windows-based technologies, Office 365, Cisco Webex, financial tracking, and audit controls.
