Description
The Applications Support Engineer will provide front-line technical support for generative AI applications, diagnose production issues, monitor application health, manage incidents, collaborate with engineering and infrastructure teams, maintain technical documentation, automate support tasks, and participate in an on-call rotation. The role requires a bachelor's degree in a relevant field, 8–13 years of application production support experience, cloud and DevOps knowledge, scripting ability, monitoring familiarity, and strong problem-solving and communication skills.
