Description
Enverus is hiring an Application Support Analyst in Bangalore, India to provide Tier 1 customer and product support primarily by email, investigate and document data or product issues, escalate bugs, educate customers, and collaborate with internal teams while meeting productivity and service KPIs. The role requires at least three years of application support or comparable client-facing experience, a bachelor's degree, excellent professional English writing, analytical and organizational ability, and familiarity with Microsoft Excel, CRM systems, Jira, Microsoft Teams, and Confluence.
