Description
The Application Support Analyst will provide L1 and L2 support for Cash Management Banking applications across Asia and Europe, handling incidents, user requests, problem follow-up, vendor coordination, communication, on-call duties, change requests, and major incident reporting. The role requires at least four years of application support experience with banking exposure, basic technical skills including SQL, Unix, Microservices, and CI/CD, and experience with monitoring tools and automation. The position is based in Airoli, Mumbai, with an initial five-day office schedule followed by a three-day hybrid arrangement.
