Description
The role provides end-to-end application support for Mobile Banking, Internet Banking, and other digital channel applications. Responsibilities include monitoring system performance, analyzing incidents, troubleshooting across Oracle PL/SQL, MS-SQL, Windows, and Linux platforms, generating performance reports and dashboards, improving processes, maintaining documentation, collaborating with business and operations stakeholders, and participating in root-cause analysis and corrective actions. The position requires 7 to 12 years of experience and a bachelor's degree in Computer Science, Information Technology, or a related field.
