Summary from listing
NTT DATA is seeking an L1/L2 Application Support Analyst to provide 24x7 production support for Front Office Investment Banking and Capital Markets technology platforms. The role covers incident triage and resolution, ITIL-aligned change and problem management, ServiceNow and Jira workflows, SQL data validation, Linux troubleshooting, batch processing, deployments, and operational documentation. Candidates need at least five years of L1/L2 application support experience, along with experience in Jira, SQL, Linux/Unix production support, and production batch processing; front-office or trading-platform experience is preferred.
