Description
Cresta is hiring an Application Support Engineer for its Customer Success team to resolve complex technical issues involving APIs, databases, servers, microservices, web hosting, telephony, networks, and containerized applications. The role serves as a customer technical point of contact, collaborates with Engineering, Product, and Sales, documents knowledge, reproduces issues, and participates in a rotational on-call schedule. Candidates need at least four years of experience in technical support, helpdesk, or customer-facing engineering, along with strong problem-solving, communication, and relevant technical skills. The position offers a Monday–Friday 8–5 schedule, remote work support, and a base salary of $90,000–$105,000 plus bonus and equity.
